Frequently asked questions
Quick answers about hours, location, appointments and our services.
Hours and location
Are you open 24 hours?
Yes. The Webuye Hospital Limited is open 24 hours, every day.
Where are you?
We are in Webuye Town, near KMTC. You can reach us from both KMTC Road and Webuye T-Junction Road. Our postal address is P.O. Box 2778-50400, Webuye. See the map on our Contact page.
What number do I call in an emergency?
Call +254 748 812 120 at any hour, or come straight to the hospital. You can also call Kenya’s national emergency numbers, 999 or 112.
Appointments and payment
How do I request an appointment?
Use the appointment request form on our Contact page. Send your name, phone number, department and preferred date on WhatsApp or by email, and we will contact you to confirm a time. You can also call us on +254 748 812 120.
Do you accept SHA?
Yes, we accept Social Health Authority (SHA) cover. For other insurers, please call us to check.
How much do your services cost?
We have offered affordable healthcare since 2022. The cost depends on the service, so please call us on +254 748 812 120 to ask about a particular one.
Our services
What services do you offer?
Outpatient, inpatient, maternity, mother and child clinic, theatre, laboratory, imaging, pharmacy, dental and optical. See the details on our Services page.
Do you have maternity services?
Yes. We have a labour ward, a maternity ward and a mother and child clinic.
Are the laboratory, imaging and pharmacy on site?
Yes. Our laboratory, imaging department and in-house pharmacy are all on site, so you can be tested and get your medicine without going elsewhere.
Do you admit patients and do surgery?
Yes. We have a 76-bed inpatient facility with separate male and female wards and a surgical ward for each, and a theatre with pre-operative assessment, surgery and post-operative care.
Your information
How do you use the details I send in the appointment form?
Only to contact you about your appointment. Please do not put medical details in the form. Read our privacy notice for more.
These answers are general information, not medical advice. For medical advice, please see one of our health professionals.